One Response to The Challenge of Digital Hearing

  1. Jodi Schneider July 21, 2013 at 1:43 pm #

    To improve listening online, HCI researchers have also built new systems.

    Two examples are:
    Reflect (Travis Kriplean & colleagues), which offers a space for “restatements” in web forums. (See also their CHI 2012 and CSCW 2011 papers.)

    -Nick Diakopoulos’ tool for collaborative fact checking in online videos, Videolyzer. This uses NLP for entity detection, comparison and claim verbs in crowdsourced transcripts — as well as detecting faces in the video.

    I think there’s a lot more to say about listening.

    Similarly, for political deliberation, I’d recommend look at:
    – systems like the Living Voters’ Guide (example debate), powered by ConsiderIt from Travis Kriplean et al.
    – argumentation-based systems like Parmenides (Kate Atkinson & colleages at Liverpool)

    I’d be really happy to talk about this more. HCI is already creating new ways BETWEEN these three paradigms that you mention (argumentation visualization, sentiment analysis, mini-publics).

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